1. Information We Collect

We only collect information that you voluntarily provide through website forms such as:

• Your name

• Phone number

• Email address

• City or ZIP code

• Non-medical notes you choose to submit

We do NOT collect or store protected health information (PHI) through our website.

We do not request diagnoses, medical history, medications, or any clinical information online.

All medical information is collected securely by phone or fax in accordance with HIPAA regulations.

2. How We Use the Information

Information submitted through website forms is used ONLY for:

• Responding to your inquiry

• Contacting you about care services

• Coordinating follow-up communication

• Processing a general referral request (without PHI)

• Improving our website and services

We do not sell, rent, or share your personal information with third parties for marketing.

3. HIPAA Statement (Very Important)

Although we are a HIPAA-compliant healthcare provider, our website itself is not a HIPAA-secure platform.

Therefore:

• Do NOT submit medical details through website forms

• Do NOT send any PHI, diagnoses, medications, or treatment information online

• We collect PHI only via secure phone, fax, or encrypted channels

Any PHI sent to us accidentally via a website form will be deleted.

4. Cookies and Tracking

Our website may use basic, non-identifiable cookies for functionality and analytics such as:

• Session cookies

• Website performance tracking

• Basic Squarespace analytics

We do not use targeted advertising cookies.

We do not track sensitive information.

5. Third-Party Services

We may use trusted third-party tools (such as Squarespace, Google Analytics, or accessibility widgets) to operate our website.

These tools may collect non-personal browsing data such as:

• Browser type

• Pages visited

• Time spent on website

These providers do not receive any medical information or PHI from us.

6. Data Security

We take reasonable security measures to protect information submitted to us, including:

• Encrypted email (when applicable)

• Secure internal systems

• Limited access by authorized staff only

However, no website transmission is 100% secure, and we cannot guarantee absolute protection of online submissions.

7. No Medical Advice

The content on this website is for general informational purposes only and:

• Does not constitute medical advice

• Cannot diagnose or treat conditions

• Should not replace consultation with a licensed healthcare provider

8. Your Choices

You may:

• Contact us to request deletion of your personal information

• Decline to submit forms

• Call us instead of using the website

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Samaritan Home Health Care, Inc

Email: samaritanhh@yahoo.com

Phone: (818) 779-0762

Fax: (818) 600-2433

Website: www.samaritanhomehealthcare.com

10. Updates to This Policy

We may update this Privacy Policy occasionally. If changes occur, the updated date will appear at the top of this page.